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International Collections

International debt recovery has always been a field in which the collection industry – even more so in South America for example - oftentimes turns out to be short of firsthand professional resources. While many collection agencies may claim to dispose of all the required resources to carry out effective trans-border collections, in reality, only a few of these are actually in a position and fully equipped to adequately represent and protect your interests outside their national location.

Whereas international markets offer enormous opportunities of growth and additional income sources for national companies, the process of evaluating and granting requested credit-lines to foreign clients has grown ever more complex and difficult a task.

EMS DEBITA Internacional owns intimate knowledge about international AR-management and global debt recovery. Global markets and foreign industries work at times very distinctly from what a national supplier might be used to. Our analysts and field experts have the needed experience to secure reliable credit ranking information of foreign companies and take into account cultural peculiarities governing individual markets of the global economy.

EMS DEBITA Internacional is a distinguished player in the international market of debt collection services:

INTERNATIONAL TIME ZONES DIFFER CONSIDERABLY FROM ONE ANOTHER

At EMS DEBITA Internacional we are fully aware of this fundamental truth and contact your debtors at the right time of the day. A US-based collection agency will have a hard time successfully recovering overdue accounts from debtor located in China or India, and so will a collector located in the UK when it comes to collecting a bad debt in Japan, Australia and somewhere in South America for example.

GLOBAL PRESENCE

At EMS DEBITA Internacional our arm reaches very far, far enough to attain to the remotest corners of the planet. EMS DEBITA Internacional is the Pan American branch of EMS DEBITA KG with headquarters located in Germany and operating alongside their British “sister-company”, SAFE COLLECTIONS Ltd. to provide, for some 15 years today, a full range of collection related services all over Europe and beyond.

During all this time, EMS DEBITA has kept going ever more international which has resulted in the creation of a new key location and presence on the American continent embodied by EMS DEBITA Internacional with headquarters in South America (Ecuador). This location was chosen on purpose due to our interest in emerging markets with a constantly growing potential and relevance for exporters from the more fully industrialized world. From there we have been creating and constantly further developing reliable and durable strategical alliances and partnerships with affiliates the American continent all over extending our presence to the USA, Mexico, Brazil, Columbia, Ecuador, Chile and Uruguay to name only a few places. At the same time, we have strengthened our ties with carefully selected agents in other far-flung parts of the world such as Australia, South Korea and a growing number of countries on the African continent.

And, we make a point of mentioning that wherever we are not directly present with own staff all our partners and affiliates are carefully selected and most of the time personally known to us over prolonged time periods. Their unreserved sharing of our principles of professionalism as well as of ethical credos provide you the guarantee that your collection assignments will be taken care of with the same level of commitment and expertise regardless of where your debtor is located.

When should one assign overdue accounts to an external collector?

The longer an overdue AR keeps lingering in your ledger the lower inevitably is getting the probability of successful recovery.
If one or more of the following scenarios are showing up you should place an overdue account without delay: Check without funds, debtor never available, drastic/abrupt changes in payment behavior, unfulfilled payment promises, debtor mentions cash-flow problems, disputes among managing partners and complaints without merit and unjustified objections.

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How to assign your accounts?

It is easy and simple: If you are a new customer we request you to fill in a Collection Assignment Form providing us once your relevant Company data (otherwise you just indicate your client number).
After approval of our General Terms and Conditions you sign order form and provide us back-up documents (copies of invoices, payment reminders, PO, delivery receipts, uncleared checks/letters of exchange, promissory notes etc.) along with a brief case description and copies of last correspondence with opposite party.

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