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B2B Collections

OUTSTANDING SENSE OF COMMITMENT AND WILL TO SUCCEED

EMS DEBITA Internacional see in each and every collection assignment another opportunity to prove that we are one of the most professional and efficient companies operating in the ever more important B2B-segment of collection industry in Ecuador and throughout South America. Our approach is personalized taking into account each case’s specific challenges which results in optimization of results. We are driven by an authentic passion for our profession, which impels us to go to great lengths to succeed in what is expected from us. To put it in a nutshell: We treat each and every of your overdue account receivables with the same focus and thoroughness as if they were our own ones.

For us “commitment” in our partnership with you also means to save your funds based on always honest and realistic expertise: We would never ever recommend you to have us take legal action if, on the basis of our previous investigation on a specific case, we were not convinced that involved cost risks are justified by existing prospects of successful debt recovery by means of legal action. This is just one example of our understanding of what a trustworthy and reliable collection partner should be like to you.

FOCUS PUT ON RESULTS

EMS DEBITA Internacional believe in the principle that a client should pay for results rather than for mere efforts. For this reason when it comes to pre-legal collections our credo and commitment, wherever we are called on to intervene, is “Without collection, no fees”.

When should one assign overdue accounts to an external collector?

The longer an overdue AR keeps lingering in your ledger the lower inevitably is getting the probability of successful recovery.
If one or more of the following scenarios are showing up you should place an overdue account without delay: Check without funds, debtor never available, drastic/abrupt changes in payment behavior, unfulfilled payment promises, debtor mentions cash-flow problems, disputes among managing partners and complaints without merit and unjustified objections.

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How to assign your accounts?

It is easy and simple: If you are a new customer we request you to fill in a Collection Assignment Form providing us once your relevant Company data (otherwise you just indicate your client number).
After approval of our General Terms and Conditions you sign order form and provide us back-up documents (copies of invoices, payment reminders, PO, delivery receipts, uncleared checks/letters of exchange, promissory notes etc.) along with a brief case description and copies of last correspondence with opposite party.

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